FREE WORLDWIDE SHIPPING | SEAMLESS RETURNS & EXCHANGES | USE CODE: WELCOME10 FREE WORLDWIDE SHIPPING
SEAMLESS RETURNS & EXCHANGES
USE CODE: WELCOME10
This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Use coupon code WELCOME10 for 10% off your first order.

Cart 0

Congratulations! Your order qualifies for free shipping You are Dhs. 0 away from free shipping.
No more products available for purchase

Products
Pair with
Subtotal Free
You Qualify for FREE Shipping

FAQ

Shipping & Delivery

Do you deliver products internationally?

Yes. We offer shipping to every country worldwide.

How much is shipping?

Free shipping on orders over $19.99.

How long does delivery take?

We provide insured and tracked shipping for every order.

The estimated delivery times after shipment are as follows:

  • USA: 3 to 10 days
  • UK, Australia, Canada, Europe: 7 to 18 days
  • Rest of the world: 14 to 21 days

My package is lost or was stolen

Once an order is marked as delivered by the courier, it is the customers responsibility.

Beau Home is not liable for any stolen packages after delivery. We advise tracking your order and ensuring it’s delivered to a secure location.

If your package is lost during transit, please contact us at info@beauhomeinterieurs.com for assistance.

Payments

What payment methods can I use to shop at Beau?

We offer a variety of convenient payment methods to make your shopping experience smooth and easy:

Credit/Debit Cards: Visa, Mastercard, and American Express, Shop Pay, Apple Pay & Store Credit.

Why is my payment declined?

This may happen for a few reasons, like the CVV number not matching your card, the card number is wrong, or that your card has insufficient funds. In these cases, you will see an instant message on your order review screen. If the error persists, please contact your bank to see if there's an issue with your card.

How can I select my preferred payment currency?

We've made it easy for you, the currency will automatically be set to the currency of the region you're shopping from.

Are there any discounts available for first-time users?

Absolutely. Enjoy a 10% discount on your first order: WELCOME10.

Kindly note that this offer cannot be combined with other promotions or offers. To redeem the discount, simply use the code 'WELCOME10' during checkout. Please keep in mind that this code can be used only once per person.

How secure is my personal information?

We adhere to highest industry standards in order to protect your personal information with the best security solutions.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.

I'm having trouble using my promo code. What could be the issue?

  • Validity and Terms: Promo codes have specific terms and conditions, make sure you're using the code before it expires, and check if your purchase meets the criteria stated in the terms.

  • Exclusivity: Some codes may be limited to a specific brand or item and limited to single use only. If you've already used the code, it won't work again.

  • Exclusions Apply: Keep in mind that certain items, may not be eligible for the discount. Make sure your chosen items qualify for the offer.

  • Combining Offers: Promo codes usually cannot be used with other offers, sales, or promotions. Check if you're trying to use the code alongside another deal.

Order

I have received a wrong or damaged item

In this unlikely situation, please contact us or send an email to info@beauhomeinterieurs.com.

Make sure to include your order number, the name of the incorrect or damaged item, and a photo of the item. Our team will review your request and respond within 2-3 days.

I have a missing item in my order

We ship items in separate parcels to ensure they reach you as quickly as possible. In many cases, it's likely still in transit. Please don't worry, as it's common for different items to arrive at different times.

First, track your order here, or if you need further clarification, feel free to email us at info@beauhomeinterieurs.com. Our team is here to help and ensure you receive everything you’ve ordered.

How will I know if my order has been placed?

After placing your order, you will receive a confirmation e-mail to inform you that your order has been received. Once your order is shipped from the warehouse to the delivery team, you will receive an e-mail stating your order has been shipped with tracking information. (If you did not provide an email at the time of checkout, be aware that you will not receive updates.)

Can I change or amend the items in my order once it has been placed?

Customers can request changes to the color or quantity of items, provided the request is made in a timely manner. If you need to make any adjustments to your order, please email us as soon as possible, and we'll do our best to accommodate your request before the order is processed for shipping.

Is there a cost for duties and tax?

We typically cover all duties and taxes for your order. However, if you're placing a larger order and need assistance, please email us after your order has been placed. We'll make sure to confirm that all duties and taxes are covered for your shipment.

Where is your store located?

We do not operate a physical store.

Our store operates solely online, embracing the convenience of the digital age! By eliminating the overhead of a physical location, we’re able to pass on the savings to you, offering top-quality styles at better prices. We source each product directly from designers, craftsmen, and manufacturers, forging strong partnerships along the way to bring you unique, affordable designs delivered right to your door.

How can I cancel my order?

Orders can only be canceled within 4 hours of placement. After this window, we are unable to process cancellations as your order may have already been processed for shipping. Please contact us as soon as possible if you wish to cancel your order within the allowed timeframe.

Is there a way to reverse an order cancellation?

Unfortunately, once an order cancellation is requested, it cannot be reversed. If you still want to receive the items, you'll need to create a new order for them.

Returns, Refunds & Exchanges

How can I start a return?

Please visit our policy to return an order.

I have exceeded the 30 days, can I still get a size exchange?

As per our policy, the eligible items can be exchanged for up to 30 days only.

Can I get a refund if it's been more than 30 days?

Unfortunately, our policy allows returns for eligible items within 30 days only.

Do I need to return first to make an exchange?

In most cases, you don't need to return the item first for an exchange. Some products can be exchanged more quickly by contacting us directly via email. We may be able to expedite the exchange process for you.

Damages and Issues 

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right and send a replacement. 

When can I expect my refund and how can I verify it?

Once your return request has been approved and the order has been shipped to our warehouse, our specialists will conduct a quality check on the collected items within 2-3 days, you'll receive an email confirming the approval or rejection of your request. If your request is approved, the timing of your refund will depend on the payment method you used.

For Credit Card Payments: your bank will process the refund within 5 to 14 working days.

Store Credit: your credit will be refunded within 1 day.

To verify the refunded amount, please review the return request confirmation email you received. This email will provide a breakdown of your refund.